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Business Process Optimisation First for SMEs – before Transformation

Firms who concentrated on process optimization before beginning a system transformation typically saw a system transformation project's Return on Investment (ROI) increase by more than two times compared to other firms.

Business process optimisation must come first before any transformation attempts.

Business optimization is the process of finding and applying innovative strategies that increase a company's productivity and profitability. Examples of business optimization include:

  • Introducing new procedures, practices, and systems that speed up turnaround times;

  • Cutting costs while enhancing performance;

  • Automating routine tasks;

  • Utilizing machine learning to enhance equipment performance;

  • Increasing sales by improving customer satisfaction;

  • Reducing all forms of waste, such as squandered time, scrap production, and repetitive work

But businesses expand and change, and so do their operational procedures. There are dozens, if not hundreds, of business processes that stakeholders inside and outside of an organization engage in every day depending on the size of the company.

These procedures need regular assessment, enhancement, and optimization because they are constantly changing.


Outdated procedures can result in unhappy customers and staff, expensive operational inefficiencies, and a loss of market shar Due of the difficulty that outsider consultants have in truly comprehending a firm, these techniques frequently produce small gain and less than ideal results if not well controlled.
SMEs will frequently run across the following difficulties when attempting to implement data-driven business optimizations:

  • A lack of leadership support for extending the project's scope to include process optimization

  • The challenge of obtaining the resources needed to carry out the process optimization initiative.

  • The process does not define the project schedule. Nor does it explain the key metrics such as quality and budget metrics. Also, there are no set priorities.

  • Lack of executive prioritization

  • The IT team and process owners rarely work together. 

  • You have little chance of convincing anyone to change their method of functioning if there is no context for a company change.

This does not imply that business optimization is ineffective or that it is not significant. Various business optimization approaches have been embraced by many firms, particularly manufacturers.
In reality, every company should look for ways to increase efficiencies, decrease waste, and optimize resources. Business optimization functions best when it is internally led and backed by decision support tools that enable executives to select the numerous potential business optimization techniques that will yield the best results.


This is where 8C8 Cloud is the Partner for SMEs whom are looking to bring their business to the next level from a pragmatic and cost-effective perspective.

Contact us today and We will excite your team with how we can develop and deliver solutions with measurable and tangible results.







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